Category Archives: Consumer Trend

Creating Memorable Customer Experiences

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Ezypay Feb theme

Creating Memorable Customer Experiences

Thanks to everyone who made a comment on our 31 Day Cash Flow Challenge that we ran in January.  We also had the pleasure of having guest blogs from Justin Tamsett from Active Management, Rohen Burton from Fit n Fast, Rowan Brown from Recovery Partners, Heather Stone from You’ve Been Promoted.  Thanks for sharing your tips with everyone.

February is the month of love so we are going to be talking about ‘Creating Memorable Customer Experiences’.  Awesome customer experiences generate raving fans and raving fans create revenue in your business. Follow our blog and Facebook for lots of interesting articles, videos and stories about Creating Memorable Customer Experiences. This month we are planning to take advantage of the leap day on 29 February and will be having a Creating Memorable Customer Experience web event.

If you would like to win a cool orange prize make your way over to our Facebook page and enter the competition.  You can win an orange watch, an orange drink bottle or an orange plate.  We are also over at LinkedIn if you prefer to hang out there.

The Australian and New Zealand Fitness Industry Survey will be closing soon but is still open for members to respond.  This year so far 12,810 members across Australia and New Zealand have responded to the survey and some interesting results are emerging. If you would like to receive the full report, then help us by sending the link to your members.

31 Day Cash Flow Challenge – Weekly Review – Days #1 to 7

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Here is a reveiw of the first weeks Cash Flow Challenge tips  Days 1 to 7 

If you have any Cash Flow tips you would like to share with us add them below.

Day #1 – Make sure you know your current financial position

Day # 2 – Make sure the price is right and you are covering your costs

Day #3 – Reconcile your membership income on a weekly basis

Day #4 – Reduce non-core-expenditure

Day #5 – Carefully budget payments for essential expenses

Day # 6 – Keep stock levels to a minimum

Day #7 – Set your credit terms carefully

Follow the rest of the 31 Day Cash Flow Challenge here and on our FACEBOOK page.

 

31 Day Cash Flow Challenge Day #1 – Make sure you know your current financial position

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Ezypay - 31 day Cash flow challenge tip #1
Make sure you know your current financial position

Bills to be paid – check

Money owing – check

Expenses – check

Income – check

Just the basics but something that as a business owner you should be across at least on a weekly basis. Leave it longer than a week you and it will be harder to change it if you need to. If you are in a bit of a muddle or don’t really understand these things ask someone for help. You will be surprised by how many people would be happy to give you a hand.

Follow the 31 day Cash Flow Challenge here and on Facebook

Mobile phone numbers optimise connections with customers…

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ALM reported this article recently…

FITNESS – BILLING – TECHNOLOGY – TRENDS – MEMBERS
Direct debit company Ezypay have highlighted the importance of recording and maintaining mobile phone numbers in any marketing or member database.
Undertaking ongoing industry research, Ezypay found that a huge majority (86%) of respondents had changed their mobile phone number once or never, with 50% of respondents having never changed their mobile phone number.

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